Intelligent Workflows

We drive automation of real-world processes by integrating CRM, ERP, eCommerce, eLearning, and digital platforms through Generative AI and advanced orchestration.

AI-Assisted Intelligent Omnichannel Customer Engagement

AI-Assisted Intelligent Omnichannel Customer Engagement

Automate the intake, classification, and response to customer requests by integrating Generative AI, CRM, email, and intelligent workflows ...
Improve the relationship with your suppliers

Improve the relationship with your suppliers

Establish service level agreements that are satisfactory for both of you and that allow you to resolve potential problems faster ...
Intelligent Customer and Opportunity Insights

Intelligent Customer and Opportunity Insights

Transform fragmented customer, contact, and opportunity data into actionable business intelligence through CRM, Generative AI, automation, and seamless system integration ...
Intelligent Omnichannel Communication and Engagement

Intelligent Omnichannel Communication and Engagement

Unify channels, centralize conversations, and coordinate responses through contextual AI, intelligent workflows, and human oversight connected to your CRM ...
Intelligent Reporting and Documentation Automation

Intelligent Reporting and Documentation Automation

Transform scattered operational information into reports, documents, validations, and traceable actions through AI, intelligent workflows, and seamless integration with your ...
Intelligent Task and Process Automation

Intelligent Task and Process Automation

Eliminate repetitive tasks, reduce errors, and accelerate operational execution through intelligent workflows, system integration, and AI ...
evaluar consumo de tiempo recursos y dinero

Analyze your current processes

Add the necessary metrics to your processes. Evaluate the consumption of time, resources and money of each process. Find out ...
Intelligent Critical Alerts

Intelligent Critical Alerts

Detect critical events, correlate operational signals, prioritize alerts, and trigger coordinated responses before incidents impact the business ...
Intelligent Operational Dashboards

Intelligent Operational Dashboards

Transform fragmented data into operational intelligence capable of interpreting KPIs, detecting deviations, generating insights, and triggering decisions connected to real ...
maduracion de leads en oportunidades

Integrate sales management with the rest of systems

So, for example, sales cycle tasks automatically generate notices on the appropriate salesperson calendar ...
Intelligent Lead Qualification

Intelligent Lead Qualification

Transform inbound contacts into prioritized opportunities through AI, data enrichment, intelligent scoring, and sales workflows connected to your CRM ...
cruzar datos existentes del cliente

Relate this information with other customer data and draw conclusions

Analyze the information provided by the client through questionnaires. Relate this information to other customer data. When we cross the ...

Discover what Essenzial can do for you

  • Have you identified your main Marketing, Sales and Customer Service processes?
  • Would you like to know how you can start the Digital Transformation of your Organization?
  • Do you want us to help you perform a totally free Digital Diagnostic?

Let’s talk!


+34 618 55 44 93
C/ Luis Buñuel, 2 - Edificio EGEDA
Ciudad de la Imagen
28223 Pozuelo de Alarcón - Madrid

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