Stay ahead of problems and needs (be proactive).
Use order prediction techniques to make offers ...
Reply to your Clients
Attend and resolve all questions, incidents, claims, guarantees, exchanges and returns. Do it in the shortest time possible ...
Know and meet their expectations.
Analyze all customer contacts with your company. Also the history of products and services you have purchased. Ask questions: Take ...
Listen to your customers, regardless of the channel through which they speak to you.
Pay attention to Social Networks: Solve problems before they go viral and damage the image of your company. Locate the ...
