{"id":20178,"date":"2021-01-15T12:02:38","date_gmt":"2021-01-15T10:02:38","guid":{"rendered":"https:\/\/www.essenzial.com\/?post_type=reto-digital&#038;p=20178"},"modified":"2022-08-25T09:57:47","modified_gmt":"2022-08-25T07:57:47","slug":"improve-the-relationship-with-your-suppliers","status":"publish","type":"reto-digital","link":"https:\/\/www.essenzial.com\/en\/reto-digital\/improve-the-relationship-with-your-suppliers","title":{"rendered":"Improve the relationship with your suppliers"},"content":{"rendered":"<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_82_2 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Indice<\/p>\n<span class=\"ez-toc-title-toggle\"><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/www.essenzial.com\/en\/reto-digital\/improve-the-relationship-with-your-suppliers\/#Know_your_suppliers\" >Know your suppliers<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/www.essenzial.com\/en\/reto-digital\/improve-the-relationship-with-your-suppliers\/#Establish_service_level_agreements_and_see_that_they_are_followed\" >Establish service level agreements and see that they are followed.<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/www.essenzial.com\/en\/reto-digital\/improve-the-relationship-with-your-suppliers\/#Integrate_their_processes_with_yours\" >Integrate their processes with yours<\/a><\/li><\/ul><\/nav><\/div>\n<div class=\"wpb-content-wrapper\">[vc_row gap=&#8221;35&#8243;][vc_column offset=&#8221;vc_col-lg-6 vc_col-md-12 vc_col-xs-12&#8243;]<div class=\"aio-icon-component   info_rutas style_1\"><div id=\"Info-box-wrap-6451\" class=\"aio-icon-box default-icon\" style=\"\"  ><div class=\"aio-icon-default\"><div class=\"ult-just-icon-wrapper  \"><div class=\"align-icon\" style=\"text-align:center;\">\n<div class=\"aio-icon circle \"  style=\"color:#ffffff;background:#0473aa;font-size:24px;display:inline-block;\">\n\t<i class=\"Defaults-list-alt\"><\/i>\n<\/div><\/div><\/div><\/div><div class=\"aio-icon-header\" ><h3 class=\"aio-icon-title ult-responsive\"  data-ultimate-target='#Info-box-wrap-6451 .aio-icon-title'  data-responsive-json-new='{\"font-size\":\"desktop:24px;\",\"line-height\":\"\"}'  style=\"font-weight:bold;color:#0473aa;\"><span class=\"ez-toc-section\" id=\"Know_your_suppliers\"><\/span>Know your suppliers<span class=\"ez-toc-section-end\"><\/span><\/h3><\/div> <!-- header --><div class=\"aio-icon-description ult-responsive\"  data-ultimate-target='#Info-box-wrap-6451 .aio-icon-description'  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}'  style=\"\">\r\n<p class=\"texto_ruta\" style=\"text-align: left;\">Analyze the historical data of your operations with the different providers to know how each of them works. Evaluate which are the most appropriate suppliers for your company and for your business.<\/p>\r\n<p class=\"texto_ruta\" style=\"text-align: left;\">Also study which may be the additional providers in case you need to replace any of your usual providers. Or in the event that you need to negotiate new conditions with one of them. Do you know the main suppliers of your competition?<\/p>\r\n<p class=\"texto_ruta\" style=\"text-align: left;\">It also analyzes the comments that customers leave about suppliers that provide them, for example, a delivery service for one of our products. You will thus get very valuable information about the behavior of your partners when you are not in front.<\/p>\r\n<\/div> <!-- description --><\/div> <!-- aio-icon-box --><\/div> <!-- aio-icon-component -->[\/vc_column][vc_column offset=&#8221;vc_col-lg-6 vc_col-md-12 vc_col-xs-12&#8243;][vc_single_image image=&#8221;18339&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221;][\/vc_column][\/vc_row][vc_row gap=&#8221;35&#8243; css=&#8221;.vc_custom_1552725275096{margin-top: 40px !important;}&#8221;][vc_column offset=&#8221;vc_col-lg-6 vc_col-md-12 vc_col-xs-12&#8243; el_class=&#8221;columna_izq&#8221;]<div class=\"aio-icon-component   info_rutas style_1\"><div id=\"Info-box-wrap-3222\" class=\"aio-icon-box default-icon\" style=\"\"  ><div class=\"aio-icon-default\"><div class=\"ult-just-icon-wrapper  \"><div class=\"align-icon\" style=\"text-align:center;\">\n<div class=\"aio-icon circle \"  style=\"color:#ffffff;background:#0473aa;font-size:24px;display:inline-block;\">\n\t<i class=\"Defaults-user\"><\/i>\n<\/div><\/div><\/div><\/div><div class=\"aio-icon-header\" ><h3 class=\"aio-icon-title ult-responsive\"  data-ultimate-target='#Info-box-wrap-3222 .aio-icon-title'  data-responsive-json-new='{\"font-size\":\"desktop:24px;\",\"line-height\":\"\"}'  style=\"font-weight:bold;color:#0473aa;\"><span class=\"ez-toc-section\" id=\"Establish_service_level_agreements_and_see_that_they_are_followed\"><\/span>Establish service level agreements and see that they are followed.<span class=\"ez-toc-section-end\"><\/span><\/h3><\/div> <!-- header --><div class=\"aio-icon-description ult-responsive\"  data-ultimate-target='#Info-box-wrap-3222 .aio-icon-description'  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}'  style=\"\">\r\n<p class=\"texto_ruta\" style=\"text-align: left;\">Your suppliers must be your partners, your allies, so that the service level agreements you establish must be satisfactory for both parties. To do this you must be very clear about your interests and conditions, so that your partner can easily assess whether or not it is convenient for him to work with you. You should also try to put yourself in their shoes, know their own interests and conditions and see if you can and if it is convenient for you to fulfill them satisfactorily.<\/p>\r\n<p class=\"texto_ruta\" style=\"text-align: left;\">The focus of service level agreements should always be to find solutions to problems before the culprits, and these solutions must be implemented in the shortest possible time. See what are the causes that have led to the drop in the service level should be done later.<\/p>\r\n<p class=\"texto_ruta\" style=\"text-align: left;\">Compliance with service level agreements is very important for the relationship to deliver good results. You must review from time to time the degree of compliance with the agreements, identify the breaches that have occurred and, now, identify who has caused them and why, taking the appropriate corrective measures for the future.<\/p>\r\n<\/div> <!-- description --><\/div> <!-- aio-icon-box --><\/div> <!-- aio-icon-component -->[\/vc_column][vc_column offset=&#8221;vc_col-lg-6 vc_col-md-12 vc_col-xs-12&#8243; el_class=&#8221;columna_der&#8221;][vc_single_image image=&#8221;18341&#8243; img_size=&#8221;full&#8221; el_class=&#8221;imagen2&#8243;][\/vc_column][\/vc_row][vc_row gap=&#8221;35&#8243;][vc_column offset=&#8221;vc_col-lg-6 vc_col-md-12 vc_col-xs-12&#8243;]<div class=\"aio-icon-component   info_rutas style_1\"><div id=\"Info-box-wrap-3644\" class=\"aio-icon-box default-icon\" style=\"\"  ><div class=\"aio-icon-default\"><div class=\"ult-just-icon-wrapper  \"><div class=\"align-icon\" style=\"text-align:center;\">\n<div class=\"aio-icon circle \"  style=\"color:#ffffff;background:#0473aa;font-size:24px;display:inline-block;\">\n\t<i class=\"Defaults-list-alt\"><\/i>\n<\/div><\/div><\/div><\/div><div class=\"aio-icon-header\" ><h3 class=\"aio-icon-title ult-responsive\"  data-ultimate-target='#Info-box-wrap-3644 .aio-icon-title'  data-responsive-json-new='{\"font-size\":\"desktop:24px;\",\"line-height\":\"\"}'  style=\"font-weight:bold;color:#0473aa;\"><span class=\"ez-toc-section\" id=\"Integrate_their_processes_with_yours\"><\/span>Integrate their processes with yours<span class=\"ez-toc-section-end\"><\/span><\/h3><\/div> <!-- header --><div class=\"aio-icon-description ult-responsive\"  data-ultimate-target='#Info-box-wrap-3644 .aio-icon-description'  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}'  style=\"\">\r\n<p class=\"texto_ruta\" style=\"text-align: left;\">To inform your customers when they call you asking about the status of their order you need to have visibility on the delivery tasks. To do this, you must integrate your processes with those of your suppliers, which today is quite simple thanks to the available technology.<\/p>\r\n<p class=\"texto_ruta\" style=\"text-align: left;\">You will also be able to know in advance if delivery times are being met or not and take the appropriate measures in case you see that the products do not arrive at your company on time or are not delivered to the customer on time.<\/p>\r\n<p class=\"texto_ruta\" style=\"text-align: left;\">If your need for visibility is very great, you can implement a supply chain monitoring system that allows you to track all tasks or classify them according to the reviews of their products. This system may include the generation of alerts in the event that the time thresholds you have established are exceeded.<\/p>\r\n<p class=\"texto_ruta\" style=\"text-align: left;\">Also, the suppliers should be able to control their profiles and manage their products achieving a system that is comfortable for both parts.<\/p>\r\n<\/div> <!-- description --><\/div> <!-- aio-icon-box --><\/div> <!-- aio-icon-component -->[\/vc_column][vc_column offset=&#8221;vc_col-lg-6 vc_col-md-12 vc_col-xs-12&#8243;][vc_single_image image=&#8221;18409&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221;][\/vc_column][\/vc_row]<\/div>","protected":false},"excerpt":{"rendered":"Establish service level agreements that are satisfactory for both of you and that allow you to resolve potential problems faster. Integrate their processes with yours, you will have more visibility and you will be able to inform your clients.","protected":false},"author":1,"featured_media":18341,"menu_order":0,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"areas":[461,463],"destacado":[],"class_list":["post-20178","reto-digital","type-reto-digital","status-publish","format-standard","has-post-thumbnail","hentry","areas-improve-customer-service","areas-improve-relationships-with-your-clients"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.essenzial.com\/en\/wp-json\/wp\/v2\/reto-digital\/20178","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.essenzial.com\/en\/wp-json\/wp\/v2\/reto-digital"}],"about":[{"href":"https:\/\/www.essenzial.com\/en\/wp-json\/wp\/v2\/types\/reto-digital"}],"author":[{"embeddable":true,"href":"https:\/\/www.essenzial.com\/en\/wp-json\/wp\/v2\/users\/1"}],"version-history":[{"count":0,"href":"https:\/\/www.essenzial.com\/en\/wp-json\/wp\/v2\/reto-digital\/20178\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.essenzial.com\/en\/wp-json\/wp\/v2\/media\/18341"}],"wp:attachment":[{"href":"https:\/\/www.essenzial.com\/en\/wp-json\/wp\/v2\/media?parent=20178"}],"wp:term":[{"taxonomy":"areas","embeddable":true,"href":"https:\/\/www.essenzial.com\/en\/wp-json\/wp\/v2\/areas?post=20178"},{"taxonomy":"destacado","embeddable":true,"href":"https:\/\/www.essenzial.com\/en\/wp-json\/wp\/v2\/destacado?post=20178"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}