{"id":20563,"date":"2022-05-17T14:12:33","date_gmt":"2022-05-17T12:12:33","guid":{"rendered":"https:\/\/www.essenzial.com\/?page_id=20563"},"modified":"2026-05-08T17:45:46","modified_gmt":"2026-05-08T15:45:46","slug":"intelligent-workflows","status":"publish","type":"page","link":"https:\/\/www.essenzial.com\/en\/insights\/intelligent-workflows","title":{"rendered":"Intelligent Workflows"},"content":{"rendered":"<div class=\"wpb-content-wrapper\">[vc_row el_class=&#8221;fetchprio cont-previsualizacion-video azul&#8221; css=&#8221;.vc_custom_1745494322349{background-image: url(https:\/\/www.essenzial.com\/wp-content\/uploads\/Essenzial-aplicaciones-transformacion-digital.jpg?id=23817) !important;}&#8221;][vc_column][vc_row_inner content_placement=&#8221;bottom&#8221; gap=&#8221;25&#8243; el_class=&#8221;cont-previsualizacion-texto azul fuerte&#8221;][vc_column_inner][vc_raw_html css=&#8221;.vc_custom_1778255128580{margin-bottom: 0px !important;}&#8221; el_class=&#8221;Cabecera_Pagina_con_texto&#8221;]JTNDaDIlM0VJbnRlbGxpZ2VudCUyMFdvcmtmbG93cyUzQyUyRmgyJTNFJTBBJTNDcCUyMHN0eWxlJTNEJTIycGFkZGluZy1ib3R0b20lM0EwJTNCJTIyJTNFV2UlMjBkcml2ZSUyMGF1dG9tYXRpb24lMjBvZiUyMHJlYWwtd29ybGQlMjBwcm9jZXNzZXMlMjBieSUyMGludGVncmF0aW5nJTIwQ1JNJTJDJTIwRVJQJTJDJTIwZUNvbW1lcmNlJTJDJTIwZUxlYXJuaW5nJTJDJTIwYW5kJTIwZGlnaXRhbCUyMHBsYXRmb3JtcyUyMHRocm91Z2glMjBHZW5lcmF0aXZlJTIwQUklMjBhbmQlMjBhZHZhbmNlZCUyMG9yY2hlc3RyYXRpb24uJTNDJTJGcCUzRQ==[\/vc_raw_html][\/vc_column_inner][\/vc_row_inner][vc_row gap=\"25\" equal_height=\"yes\" el_id=\"mapa-areas4\"][vc_column width=\"1\/4\" el_class=\"mapa-areas4\" offset=\"vc_col-lg-3 vc_col-md-3 vc_col-xs-6\"]<div class=\"aio-icon-component   ps2id mapa-areas4 style_1\"><a class=\"aio-icon-box-link\" href=\"\/en\/insights\/intelligent-workflows\" ><div id=\"Info-box-wrap-4843\" class=\"aio-icon-box default-icon\" style=\"\"  ><div class=\"aio-icon-default\"><div class=\"ult-just-icon-wrapper  \"><div class=\"align-icon\" style=\"text-align:center;\">\n<div class=\"aio-icon none \"  style=\"display:inline-block;\">\n\t<i class=\"Defaults-cubes\"><\/i>\n<\/div><\/div><\/div><\/div><div class=\"aio-icon-header\" ><h3 class=\"aio-icon-title ult-responsive\"  data-ultimate-target='#Info-box-wrap-4843 .aio-icon-title'  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}'  style=\"\">Intelligent Workflows<\/h3><\/div> <!-- header --><\/div> <!-- aio-icon-box --><\/a><\/div> <!-- aio-icon-component -->[\/vc_column][vc_column width=\"1\/4\" el_class=\"mapa-areas4\" offset=\"vc_col-lg-3 vc_col-md-3 vc_col-xs-6\"]<div class=\"aio-icon-component   ps2id mapa-areas4 style_1\"><a class=\"aio-icon-box-link\" href=\"\/en\/insights\/news\" ><div id=\"Info-box-wrap-6946\" class=\"aio-icon-box default-icon\" style=\"\"  ><div class=\"aio-icon-default\"><div class=\"ult-just-icon-wrapper  \"><div class=\"align-icon\" style=\"text-align:center;\">\n<div class=\"aio-icon none \"  style=\"display:inline-block;\">\n\t<i class=\"Defaults-newspaper-o\"><\/i>\n<\/div><\/div><\/div><\/div><div class=\"aio-icon-header\" ><h3 class=\"aio-icon-title ult-responsive\"  data-ultimate-target='#Info-box-wrap-6946 .aio-icon-title'  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}'  style=\"\">News<\/h3><\/div> <!-- header --><\/div> <!-- aio-icon-box --><\/a><\/div> <!-- aio-icon-component -->[\/vc_column][vc_column width=\"1\/4\" el_class=\"mapa-areas4\" offset=\"vc_col-lg-3 vc_col-md-3 vc_col-xs-6\"]<div class=\"aio-icon-component   ps2id mapa-areas4 style_1\"><a class=\"aio-icon-box-link\" href=\"\/en\/insights\/videos\" ><div id=\"Info-box-wrap-6885\" class=\"aio-icon-box default-icon\" style=\"\"  ><div class=\"aio-icon-default\"><div class=\"ult-just-icon-wrapper  \"><div class=\"align-icon\" style=\"text-align:center;\">\n<div class=\"aio-icon none \"  style=\"display:inline-block;\">\n\t<i class=\"Defaults-laptop\"><\/i>\n<\/div><\/div><\/div><\/div><div class=\"aio-icon-header\" ><h3 class=\"aio-icon-title ult-responsive\"  data-ultimate-target='#Info-box-wrap-6885 .aio-icon-title'  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}'  style=\"\">Demos<\/h3><\/div> <!-- header --><\/div> <!-- aio-icon-box --><\/a><\/div> <!-- aio-icon-component -->[\/vc_column][vc_column width=\"1\/4\" el_class=\"mapa-areas4\" offset=\"vc_col-lg-3 vc_col-md-3 vc_col-xs-6\"]<div class=\"aio-icon-component   ps2id mapa-areas4 style_1\"><a class=\"aio-icon-box-link\" href=\"\/en\/insights\/clients\" ><div id=\"Info-box-wrap-7267\" class=\"aio-icon-box default-icon\" style=\"\"  ><div class=\"aio-icon-default\"><div class=\"ult-just-icon-wrapper  \"><div class=\"align-icon\" style=\"text-align:center;\">\n<div class=\"aio-icon none \"  style=\"display:inline-block;\">\n\t<i class=\"Defaults-diamond\"><\/i>\n<\/div><\/div><\/div><\/div><div class=\"aio-icon-header\" ><h3 class=\"aio-icon-title ult-responsive\"  data-ultimate-target='#Info-box-wrap-7267 .aio-icon-title'  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}'  style=\"\">Customer stories<\/h3><\/div> <!-- header --><\/div> <!-- aio-icon-box --><\/a><\/div> <!-- aio-icon-component -->[\/vc_column][\/vc_row][\/vc_column][\/vc_row][vc_row css=&#8221;.vc_custom_1707656287653{margin-bottom: 0px !important;}&#8221;][vc_column el_class=&#8221;elimina-padding-top&#8221;][vc_empty_space][vc_column_text css=&#8221;&#8221;]<div class=\"pt-cv-wrapper\"><div class=\"cvp-live-filter  cvp-customized cvp-search-box \" id=\"\" data-name=\"_search\" data-sid=\"b81706b9bz\" data-isblock=\"\" data-postid=\"\"><label for='sf_1570' class=\"cvp-label\">Search<\/label><input type=\"text\" id=\"sf_1570\" name=\"_search\" value=\"\" data-nosubmit=\"true\" placeholder=\"\"\/><\/div><div class=\"cvp-live-filter  cvp-customized cvp-button \" id=\"\" data-name=\"tx_categoria-funcional\" data-sid=\"b81706b9bz\" data-isblock=\"\" data-postid=\"\"><label class=\"cvp-label\"><\/label><div class=\"btn\"><label><input type=\"radio\" name=\"tx_categoria-funcional\" value=\"\" checked\/><div>All<\/div><\/label><\/div><div class=\"btn\"><label><input type=\"radio\" name=\"tx_categoria-funcional\" value=\"relaunch-your-business\" \/><div>Relaunch your business<\/div><\/label><\/div><div class=\"btn\"><label><input type=\"radio\" name=\"tx_categoria-funcional\" value=\"dynamic-selling\" \/><div>Dynamic selling<\/div><\/label><\/div><div class=\"btn\"><label><input type=\"radio\" name=\"tx_categoria-funcional\" value=\"improve-customer-service\" \/><div>Improve customer service<\/div><\/label><\/div><\/div><div class=\"pt-cv-view pt-cv-blockgrid iscvblock iscvhybrid grid1 layout2 pt-cv-pgregular cvp-lfres\" id=\"pt-cv-view-b81706b9bz\"><div data-id=\"pt-cv-page-1\" class=\"pt-cv-page\" data-cvc=\"3\"><div class=\" pt-cv-content-item pt-cv-1-col\"  data-pid=\"20185\"><div class=\"pt-cv-thumb-wrapper  \"><a href=\"https:\/\/www.essenzial.com\/en\/intelligent-workflow\/ai-assisted-intelligent-omnichannel-customer-engagement\" class=\"_self pt-cv-href-thumbnail pt-cv-thumb-default cvplbd\" target=\"_self\" ><img loading=\"lazy\" decoding=\"async\" width=\"450\" height=\"300\" src=\"https:\/\/www.essenzial.com\/wp-content\/uploads\/Essenzial-IW-Atencion-Inteligente-Multicanal-Asistida-por-IA.jpg\" class=\"pt-cv-thumbnail img-none\" alt=\"AI-Assisted Intelligent Omnichannel Customer Engagement\" \/><\/a><\/div>\n<div class=\"pt-cv-remain-wrapper\"><h4 class=\"pt-cv-title\"><a href=\"https:\/\/www.essenzial.com\/en\/intelligent-workflow\/ai-assisted-intelligent-omnichannel-customer-engagement\" class=\"_self cvplbd\" target=\"_self\" >AI-Assisted Intelligent Omnichannel Customer Engagement<\/a><\/h4><div class=\"pt-cv-content\">Automate the intake, classification, and response to customer requests by integrating Generative AI, CRM, email, and intelligent workflows ...<\/div><\/div><\/div>\n<div class=\" pt-cv-content-item pt-cv-1-col\"  data-pid=\"20178\"><div class=\"pt-cv-thumb-wrapper  \"><a href=\"https:\/\/www.essenzial.com\/en\/intelligent-workflow\/improve-the-relationship-with-your-suppliers\" class=\"_self pt-cv-href-thumbnail pt-cv-thumb-default cvplbd\" target=\"_self\" ><img loading=\"lazy\" decoding=\"async\" width=\"500\" height=\"334\" src=\"https:\/\/www.essenzial.com\/wp-content\/uploads\/essenzial-digital-integrar-procesos-para-mas-visibilidad-e-informar-clientes.jpg\" class=\"pt-cv-thumbnail img-none\" alt=\"Improve the relationship with your suppliers\" \/><\/a><\/div>\n<div class=\"pt-cv-remain-wrapper\"><h4 class=\"pt-cv-title\"><a href=\"https:\/\/www.essenzial.com\/en\/intelligent-workflow\/improve-the-relationship-with-your-suppliers\" class=\"_self cvplbd\" target=\"_self\" >Improve the relationship with your suppliers<\/a><\/h4><div class=\"pt-cv-content\">Establish service level agreements that are satisfactory for both of you and that allow you to resolve potential problems faster ...<\/div><\/div><\/div>\n<div class=\" pt-cv-content-item pt-cv-1-col\"  data-pid=\"20177\"><div class=\"pt-cv-thumb-wrapper  \"><a href=\"https:\/\/www.essenzial.com\/en\/intelligent-workflow\/intelligent-customer-and-opportunity-insights\" class=\"_self pt-cv-href-thumbnail pt-cv-thumb-default cvplbd\" target=\"_self\" ><img loading=\"lazy\" decoding=\"async\" width=\"450\" height=\"300\" src=\"https:\/\/www.essenzial.com\/wp-content\/uploads\/Essenzial-IW-Conocimiento-Inteligente-de-Clientes-y-Oportunidades.jpg\" class=\"pt-cv-thumbnail img-none\" alt=\"Intelligent Customer and Opportunity Insights\" \/><\/a><\/div>\n<div class=\"pt-cv-remain-wrapper\"><h4 class=\"pt-cv-title\"><a href=\"https:\/\/www.essenzial.com\/en\/intelligent-workflow\/intelligent-customer-and-opportunity-insights\" class=\"_self cvplbd\" target=\"_self\" >Intelligent Customer and Opportunity Insights<\/a><\/h4><div class=\"pt-cv-content\">Transform fragmented customer, contact, and opportunity data into actionable business intelligence through CRM, Generative AI, automation, and seamless system integration ...<\/div><\/div><\/div>\n<div class=\" pt-cv-content-item pt-cv-1-col\"  data-pid=\"20175\"><div class=\"pt-cv-thumb-wrapper  \"><a href=\"https:\/\/www.essenzial.com\/en\/intelligent-workflow\/intelligent-omnichannel-communication-and-engagement\" class=\"_self pt-cv-href-thumbnail pt-cv-thumb-default cvplbd\" target=\"_self\" ><img loading=\"lazy\" decoding=\"async\" width=\"450\" height=\"300\" src=\"https:\/\/www.essenzial.com\/wp-content\/uploads\/essenzial-iw-comunicacion-contacto-omnicanal-inteligente.jpg\" class=\"pt-cv-thumbnail img-none\" alt=\"Intelligent Omnichannel Communication and Engagement\" \/><\/a><\/div>\n<div class=\"pt-cv-remain-wrapper\"><h4 class=\"pt-cv-title\"><a href=\"https:\/\/www.essenzial.com\/en\/intelligent-workflow\/intelligent-omnichannel-communication-and-engagement\" class=\"_self cvplbd\" target=\"_self\" >Intelligent Omnichannel Communication and Engagement<\/a><\/h4><div class=\"pt-cv-content\">Unify channels, centralize conversations, and coordinate responses through contextual AI, intelligent workflows, and human oversight connected to your CRM ...<\/div><\/div><\/div>\n<div class=\" pt-cv-content-item pt-cv-1-col\"  data-pid=\"20169\"><div class=\"pt-cv-thumb-wrapper  \"><a href=\"https:\/\/www.essenzial.com\/en\/intelligent-workflow\/intelligent-reporting-and-documentation-automation\" class=\"_self pt-cv-href-thumbnail pt-cv-thumb-default cvplbd\" target=\"_self\" ><img loading=\"lazy\" decoding=\"async\" width=\"450\" height=\"300\" src=\"https:\/\/www.essenzial.com\/wp-content\/uploads\/Essenzial-IW-Automatizacion-inteligente-reporting-documentacion.jpg\" class=\"pt-cv-thumbnail img-none\" alt=\"Intelligent Reporting and Documentation Automation\" \/><\/a><\/div>\n<div class=\"pt-cv-remain-wrapper\"><h4 class=\"pt-cv-title\"><a href=\"https:\/\/www.essenzial.com\/en\/intelligent-workflow\/intelligent-reporting-and-documentation-automation\" class=\"_self cvplbd\" target=\"_self\" >Intelligent Reporting and Documentation Automation<\/a><\/h4><div class=\"pt-cv-content\">Transform scattered operational information into reports, documents, validations, and traceable actions through AI, intelligent workflows, and seamless integration with your ...<\/div><\/div><\/div>\n<div class=\" pt-cv-content-item pt-cv-1-col\"  data-pid=\"20167\"><div class=\"pt-cv-thumb-wrapper  \"><a href=\"https:\/\/www.essenzial.com\/en\/intelligent-workflow\/intelligent-task-and-process-automation\" class=\"_self pt-cv-href-thumbnail pt-cv-thumb-default cvplbd\" target=\"_self\" ><img loading=\"lazy\" decoding=\"async\" width=\"450\" height=\"300\" src=\"https:\/\/www.essenzial.com\/wp-content\/uploads\/Essenzial-IW-Automatizacion-Inteligente-de-Tareas-y-Procesos.jpg\" class=\"pt-cv-thumbnail img-none\" alt=\"Intelligent Task and Process Automation\" \/><\/a><\/div>\n<div class=\"pt-cv-remain-wrapper\"><h4 class=\"pt-cv-title\"><a href=\"https:\/\/www.essenzial.com\/en\/intelligent-workflow\/intelligent-task-and-process-automation\" class=\"_self cvplbd\" target=\"_self\" >Intelligent Task and Process Automation<\/a><\/h4><div class=\"pt-cv-content\">Eliminate repetitive tasks, reduce errors, and accelerate operational execution through intelligent workflows, system integration, and AI ...<\/div><\/div><\/div>\n<div class=\" pt-cv-content-item pt-cv-1-col\"  data-pid=\"20161\"><div class=\"pt-cv-thumb-wrapper  \"><a href=\"https:\/\/www.essenzial.com\/en\/intelligent-workflow\/analyze-your-current-processes\" class=\"_self pt-cv-href-thumbnail pt-cv-thumb-default cvplbd\" target=\"_self\" ><img loading=\"lazy\" decoding=\"async\" width=\"500\" height=\"276\" src=\"https:\/\/www.essenzial.com\/wp-content\/uploads\/essenzial-digital-evaluar-consumo-de-tiempo-recursos-dinero.jpg\" class=\"pt-cv-thumbnail img-none\" alt=\"evaluar consumo de tiempo recursos y dinero\" \/><\/a><\/div>\n<div class=\"pt-cv-remain-wrapper\"><h4 class=\"pt-cv-title\"><a href=\"https:\/\/www.essenzial.com\/en\/intelligent-workflow\/analyze-your-current-processes\" class=\"_self cvplbd\" target=\"_self\" >Analyze your current processes<\/a><\/h4><div class=\"pt-cv-content\">Add the necessary metrics to your processes. Evaluate the consumption of time, resources and money of each process. Find out ...<\/div><\/div><\/div>\n<div class=\" pt-cv-content-item pt-cv-1-col\"  data-pid=\"20156\"><div class=\"pt-cv-thumb-wrapper  \"><a href=\"https:\/\/www.essenzial.com\/en\/intelligent-workflow\/intelligent-critical-alerts\" class=\"_self pt-cv-href-thumbnail pt-cv-thumb-default cvplbd\" target=\"_self\" ><img loading=\"lazy\" decoding=\"async\" width=\"450\" height=\"300\" src=\"https:\/\/www.essenzial.com\/wp-content\/uploads\/Essenzial-IW-Alertas-Criticas-Inteligentes.jpg\" class=\"pt-cv-thumbnail img-none\" alt=\"Intelligent Critical Alerts\" \/><\/a><\/div>\n<div class=\"pt-cv-remain-wrapper\"><h4 class=\"pt-cv-title\"><a href=\"https:\/\/www.essenzial.com\/en\/intelligent-workflow\/intelligent-critical-alerts\" class=\"_self cvplbd\" target=\"_self\" >Intelligent Critical Alerts<\/a><\/h4><div class=\"pt-cv-content\">Detect critical events, correlate operational signals, prioritize alerts, and trigger coordinated responses before incidents impact the business ...<\/div><\/div><\/div>\n<div class=\" pt-cv-content-item pt-cv-1-col\"  data-pid=\"20154\"><div class=\"pt-cv-thumb-wrapper  \"><a href=\"https:\/\/www.essenzial.com\/en\/intelligent-workflow\/intelligent-operational-dashboards\" class=\"_self pt-cv-href-thumbnail pt-cv-thumb-default cvplbd\" target=\"_self\" ><img loading=\"lazy\" decoding=\"async\" width=\"450\" height=\"300\" src=\"https:\/\/www.essenzial.com\/wp-content\/uploads\/Essenzial-IW-Cuadros-de-Mando-Inteligentes-y-Operativos.jpg\" class=\"pt-cv-thumbnail img-none\" alt=\"Intelligent Operational Dashboards\" \/><\/a><\/div>\n<div class=\"pt-cv-remain-wrapper\"><h4 class=\"pt-cv-title\"><a href=\"https:\/\/www.essenzial.com\/en\/intelligent-workflow\/intelligent-operational-dashboards\" class=\"_self cvplbd\" target=\"_self\" >Intelligent Operational Dashboards<\/a><\/h4><div class=\"pt-cv-content\">Transform fragmented data into operational intelligence capable of interpreting KPIs, detecting deviations, generating insights, and triggering decisions connected to real ...<\/div><\/div><\/div>\n<div class=\" pt-cv-content-item pt-cv-1-col\"  data-pid=\"20153\"><div class=\"pt-cv-thumb-wrapper  \"><a href=\"https:\/\/www.essenzial.com\/en\/intelligent-workflow\/integrate-sales-management-with-the-rest-of-systems\" class=\"_self pt-cv-href-thumbnail pt-cv-thumb-default cvplbd\" target=\"_self\" ><img loading=\"lazy\" decoding=\"async\" width=\"500\" height=\"334\" src=\"https:\/\/www.essenzial.com\/wp-content\/uploads\/essenzial-digital-maduracion-de-leads-en-oportunidades.jpg\" class=\"pt-cv-thumbnail img-none\" alt=\"maduracion de leads en oportunidades\" \/><\/a><\/div>\n<div class=\"pt-cv-remain-wrapper\"><h4 class=\"pt-cv-title\"><a href=\"https:\/\/www.essenzial.com\/en\/intelligent-workflow\/integrate-sales-management-with-the-rest-of-systems\" class=\"_self cvplbd\" target=\"_self\" >Integrate sales management with the rest of systems<\/a><\/h4><div class=\"pt-cv-content\">So, for example, sales cycle tasks automatically generate notices on the appropriate salesperson calendar ...<\/div><\/div><\/div>\n<div class=\" pt-cv-content-item pt-cv-1-col\"  data-pid=\"20149\"><div class=\"pt-cv-thumb-wrapper  \"><a href=\"https:\/\/www.essenzial.com\/en\/intelligent-workflow\/intelligent-lead-qualification\" class=\"_self pt-cv-href-thumbnail pt-cv-thumb-default cvplbd\" target=\"_self\" ><img loading=\"lazy\" decoding=\"async\" width=\"450\" height=\"300\" src=\"https:\/\/www.essenzial.com\/wp-content\/uploads\/essenzial-iw-cualificacion-inteligente-leads.jpg\" class=\"pt-cv-thumbnail img-none\" alt=\"Intelligent Lead Qualification\" \/><\/a><\/div>\n<div class=\"pt-cv-remain-wrapper\"><h4 class=\"pt-cv-title\"><a href=\"https:\/\/www.essenzial.com\/en\/intelligent-workflow\/intelligent-lead-qualification\" class=\"_self cvplbd\" target=\"_self\" >Intelligent Lead Qualification<\/a><\/h4><div class=\"pt-cv-content\">Transform inbound contacts into prioritized opportunities through AI, data enrichment, intelligent scoring, and sales workflows connected to your CRM ...<\/div><\/div><\/div>\n<div class=\" pt-cv-content-item pt-cv-1-col\"  data-pid=\"20148\"><div class=\"pt-cv-thumb-wrapper  \"><a href=\"https:\/\/www.essenzial.com\/en\/intelligent-workflow\/relate-this-information-with-other-customer-data-and-draw-conclusions\" class=\"_self pt-cv-href-thumbnail pt-cv-thumb-default cvplbd\" target=\"_self\" ><img loading=\"lazy\" decoding=\"async\" width=\"500\" height=\"333\" src=\"https:\/\/www.essenzial.com\/wp-content\/uploads\/essenzial-digital-cruzar-datos-existentes-del-cliente.jpg\" class=\"pt-cv-thumbnail img-none\" alt=\"cruzar datos existentes del cliente\" \/><\/a><\/div>\n<div class=\"pt-cv-remain-wrapper\"><h4 class=\"pt-cv-title\"><a href=\"https:\/\/www.essenzial.com\/en\/intelligent-workflow\/relate-this-information-with-other-customer-data-and-draw-conclusions\" class=\"_self cvplbd\" target=\"_self\" >Relate this information with other customer data and draw conclusions<\/a><\/h4><div class=\"pt-cv-content\">Analyze the information provided by the client through questionnaires. Relate this information to other customer data. 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