{"id":20098,"date":"2021-01-14T10:50:46","date_gmt":"2021-01-14T08:50:46","guid":{"rendered":"https:\/\/www.essenzial.com\/?post_type=intelligent-workflow&p=20098"},"modified":"2022-08-24T09:52:45","modified_gmt":"2022-08-24T07:52:45","slug":"discover-how-your-customers-look-for-you-how-they-find-you-why-they-buy-to-you","status":"publish","type":"intelligent-workflow","link":"https:\/\/www.essenzial.com\/en\/intelligent-workflow\/discover-how-your-customers-look-for-you-how-they-find-you-why-they-buy-to-you","title":{"rendered":"Discover how your customers look for you, how they find you, why they buy to you"},"content":{"rendered":"
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Respond diligently to all requests for information.<\/h3><\/div>
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You have to be able to respond to all requests for information that you receive, as they come from your target audiences. Also, you should do it in a reasonable time.<\/p>\r\n

For this you can have an automatic system that redirects the most important requests, for example, those referring to a new product or service that you have just launched.<\/p>\r\nIt’s also important that, in case your operative model of your organization requires it, you can allow the comunication between your clients\/users as well as the notification of each new interaction.\r\n\r\n<\/div> <\/div> <\/div> [\/vc_column][vc_column offset=”vc_col-lg-6 vc_col-md-12 vc_col-xs-12″][vc_single_image image=”18387″ img_size=”full” alignment=”center”][\/vc_column][\/vc_row][vc_row gap=”35″ css=”.vc_custom_1552725275096{margin-top: 40px !important;}”][vc_column offset=”vc_col-lg-6 vc_col-md-12 vc_col-xs-12″ el_class=”columna_izq”]

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Study your posibilities: your customers, your competition and your current positioning.<\/h3><\/div>
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You must study and know well the sector in which your organization is located. First of all are your users: who are they, what are their main characteristics: their needs, their priorities, their purchasing power.<\/p>\r\n

You must also analyze and know your competition: What are the main companies with which your brand competes? What products and services do yours compete with? Are they in the same price ranges?<\/p>\r\n

Finally, you should try to know how your company is perceived by the general public, what is thought of your products and services: Do you have a reputation for offering quality? Do people think your products are cheap or expensive? Do your services satisfy your customers?<\/p>\r\n<\/div> <\/div> <\/div> [\/vc_column][vc_column offset=”vc_col-lg-6 vc_col-md-12 vc_col-xs-12″ el_class=”columna_der”][vc_single_image image=”18383″ img_size=”full” alignment=”center” el_class=”imagen2″][\/vc_column][\/vc_row][vc_row gap=”35″ css=”.vc_custom_1552725275096{margin-top: 40px !important;}”][vc_column offset=”vc_col-lg-6 vc_col-md-12 vc_col-xs-12″]

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Analyze your strengths: what your clients find in your portfolio.<\/h3><\/div>
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You must research and find out what your customers value the most about your products and services.<\/p>\r\n

Some of the basic questions are: Is it the degree of satisfaction they get? Is it value for money? Is it the customer support that goes with them?<\/p>\r\n

But it can also be interesting to ask yourself: Is your design innovative? Is it the technology that they have incorporated? Or the environmental friendliness of the production process?<\/p>\r\n<\/div> <\/div> <\/div> [\/vc_column][vc_column offset=”vc_col-lg-6 vc_col-md-12 vc_col-xs-12″][vc_single_image image=”18385″ img_size=”full” alignment=”center”][\/vc_column][\/vc_row]<\/div>","protected":false},"excerpt":{"rendered":"Respond diligently to all requests for information. Study your market: your customers, your competition and your current positioning. 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