Solutions for Service and Retail Companies

Cloud web solutions for Service Companies that do Marketing

Live Service Catalog and online Showroom

Dynamic showroom, Online Sale, Multi-Device access. Is a Project, Product, Publication or Service easily found?

Solutions for Logistic Companies

Cloud web solutions for Logistics, Storage and Transportation companies that do Marketing

Improve your Customer Service

Helpdesk, Customer Portal, Ticketing and Case Tracking

Solutions for Companies of Engineering and Architecture Studies

Marketing for engineering companies. Cloud web solutions

BOOST YOUR CORPORATE IMAGE

With a powerful Business Card, incorporating information on Services, Areas of Activity or Practice, …

IMPROVE YOUR POSITION IN THE SECTOR

… through tools that efficiently manage the necessary Collaboration to provide Services; the Sale of Online Services, publications, knowledge …

INCREASE YOUR BUSINESS

… into a platform for Online Training and management of Marketing Campaigns to clients and followers.

ESSENZIAL PLATFORM MODULES FOR SERVICES, LOGISTICS AND RETAIL

Cloud Solution for Electronic Commerce

Corporative Portal

Content Management of the different areas: Presentation of the Portfolio of Products and Services, News, Blog and VideoBlog, Promotions, Terms and Conditions, Customer Testimonials. Present your Installations and Showrooms.

Online Marketing

Carry out Digital Marketing Campaigns to publicize and present your Products and Services. More effective campaigns to increase your income, personalized by profiles based on the tastes and / or preferences of your potential customers.

Online Sale

Digitize all those transactions, which can be carried out online, and reduce structure / personnel costs. Management of customer orders and distribution channel. Transportation and Stock Management. Run promotions online. Shopping cart and Checkout. Electronic Payment Gateways.

Sales force

Optimize your Sales Force, manage your territories and sales teams, apply a sales methodology supported by our CRM. Management of Opportunities, Forecast, Budget, Orders and Offers, Contracts. Online reporting for your commercials. Access to customer information from your sellers’ mobile devices.

Client Portal

Private area where you can consult the offers, orders, invoices and customer contracts.
Facilitates contact and exchange of information, documentation and personalized promotions.

Service and customer support

Management of Customer Service Orders, including Transportation and Storage of products. Assignment of Orders by different criteria (routes, knowledge area, etc). Track orders.
One-stop shop / Helpdesk. Customers create their own tickets, being able to consult and follow up later.

Integration

Streamline the logistics and administrative / financial processes of your organization allowing communication between Electronic Commerce, and the Sales and Services areas with the CRM / ERP, through a powerful BPM (business process modeler), simplifying construction and subsequent maintenance .

Dashboard

Overview and analytics based on graphs and detailed reports, where you can see all the information of your system of Customers, Orders, Service Orders and Incidents. Go from general data to detail with ease. Possibility of Exporting the reports to excel.

REASONS AND BENEFITS

Main Reasons, Possibilities, Benefits, Time and cost of the solution for Services, logistics and retail organizations.

4 Reasons your company should use the cloud

  • Reach a greater number of customers, via new channels.
  • Think big and professionalize your marketing campaigns with a CRM solution.
  • Improve the positioning and image of your company on the Internet.
  • Free IT resources (space, infrastructure, etc.) for your projects; pay only for what you use in the cloud.

New possibilities at your reach now

  • Increase visits to your Corporate Portal by opening the market.
  • Receive more Qualified Visits that are “pro-actively” looking for your products and services.
  • Invest intelligently in advertising and optimize associated costs.
  • Optimize the search criteria of our target audience and perform the necessary “Link Building” in the sector, previously analyzing the Competition.
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What are the benefits of this solution?

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  • An authentic channel to share your company’s commitment to finding solutions for it’s customers.
  • Standardization and Efficiency of the sales processes of the organization.
  • Improvement of customer service, and the rest of the interlocutors that participate. Unified vision of “Relationships”.
  • Facilitate the geographical expansion of your business.

And how long does it take to implement it? is it expensive?

You can have your platform in production in just 5 weeks, at a very low cost. Term and Cost depend on the number of modules your business needs, and it has 2 parts:

  • Initial implementation (cost that is only paid once).
  • Monthly fee while you are subscribed to our service.

USE CASES

Clients that use any of our solutions.

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ESSENZIAL SOLUTIONS FOR COMPANIES OF SERVICES IN THE CLOUD

As an example, we present 4 possible Service Plans, although the most interesting thing would be to know your needs and configure the Plan that your Organization needs.

MY SERVICES

Corporate website that puts the focus on the presentation of the Sector: Solutions, Services and References.

Presentation of the most important Company, Team, Partners or Collaborators, and Quality Certifications.

Corporate Website for Services

ONLINE SERVICES

Possibility of classifying the services in different groups and the main credentials, including all kinds of services, or any summary thereof.

Incorporates a News or Significant Events Blog, such as your Company’s Lobby Room, and a set of contact forms directed to the associated departments (Sales, HR, etc).

Clients and service companies Online communication

COLLABORATIVE SERVICES

Incorporate your Services company in a collaborative environment that allows you to share documents, calendar, emails, calls, meetings, tasks, notes and client incidents, with team members.

Area of ​​presentation of the activities within the “Corporate Social Responsibility” framework.

Internal communication for service companies

DIGITAL SERVICES

It offers online services to your clients: newsletters, publications, training, packages and promotions.

Marketing Campaigns and Opportunities Management. Follow a clear strategy in digital media.

Integrates the contents with Social Networks where the organization has a presence

Digital promotion of customer services

TRY A PROTOTYPE AND BUY ONLY IF YOU LIKE IT

ASSURANCE

Essenzial is Safe. Secure SSL protocol, aligned with LOPD, SHA256 in payment gateways, backup copies and anti-piracy protection.

GLOBAL

Essenzial is for everyone. Cloud + free software + global consulting + accelerators = the technological solutions of the large, accessible to all.

QUICK

Essenzial is implanted fast. With your active collaboration you can count on a standard solution in less than 6 weeks.

ACCESSIBLE

Essenzial is very competitive. Pay per use, without permanence or penalties. With a minimum initial implementation cost, just once.